Privacy Policy

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1. This Privacy Policy governs the manner in which Madeley Plumbing & Heating collects, uses, maintains and discloses information collected from users (each, a “user”) of the Madeley Plumbing & Heating website (“site”). This privacy policy applies to the site and all products and services offered by Madeley Plumbing & Heating.
2. We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, subscribe to email updates, and also in connection with other activities, services, features or resources we make available on our site at that time. Users may be asked for, as appropriate, name and email address. Users can also visit our site anonymously. We will only collect personal identification information from users if they choose to submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
3. From time to time, we may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers’ utilised and other similar information.

What Are Cookies?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). However, please be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Ultimately, the choice is yours as when you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

How we use collected information

Madeley Plumbing & Heating may collect and use users personal information for the following purposes:

To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.

To improve our site – We may use feedback you provide to improve our products and services.

To send periodic emails – We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.  We don't sell, share or trade your information with other businesses without your prior consent.

Third party websites

Users may find links to other sites such as social media accounts, or other content on our site that link to the sites and services of our partners, suppliers, advertisers, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

Madeley Plumbing & Heating has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Website: www.madeleyplumbingandheating.com

Email: enquiries@madeleyplumbingandheating.com

Phone: 07837334316

This document was last updated on 13th December 2018.